Succession Planning during a Pandemic

The rules of the C-suite are being rewritten under the pressure of the COVID-19 pandemic. Most boards will already have an emergency succession plan in place, but we are living in unprecedented times where more than one person may be sick or otherwise compromised at a time. It is important to prepare for the possibility that the emergency successor is also unable to fulfill the duties of a suddenly vacant position.

By |May 20th, 2020|Succession Planning|

How to Build a Resilient Family Business

Even without a constant influx of difficult news and a landscape that is uncertain, it isn’t easy to run a family business. During a global pandemic that is rewriting every rule in the book, it can feel like it’s impossible at times. No one has all the answers to navigating a business in a pandemic, but I do think one way we get through this is to focus on resilience. The good news is that family businesses are already more resilient than most.

By |May 19th, 2020|Family Business Strategy|

Elevating a Family Business

As we begin to make moves toward the new normal, businesses will need to plan and reconfigure spaces that accommodate their employees’ new social practices and ways of working. This shift may include simple every day practices, but may also include redesigning work spaces and adopting design practices that are common in healthcare facilities.

By |April 30th, 2020|Business Strategy, Executive Coaching|

Corporate Communications During a Crisis

Being an effective communicator requires a good amount of bravery. It is not always easy to say the hard thing, deliver unwelcome news, or simply say that you are uncertain of the future. But right now, employees and stakeholders are looking to corporate leaders for assurances and ideas for a way forward. According to a recent Gallup report, corporate leadership should be communicating frequently -- daily, weekly, or as available -- to address their organization's COVID-19 response, advice, policies, and protocols.

By |April 29th, 2020|Communication Strategy|

What to Expect When Working with an Executive Coach

The experience of working with an executive coach can be deeply vulnerable. After all, you are offering up your baby – your business! – to a stranger. But the right coach will give you invaluable expertise from a neutral outside perspective that will ensure your organization, your career, and you are as successful as can be. So, you might ask, what exactly can an executive coach do for you?

By |April 20th, 2020|Executive Coaching, Leadership Development|

How to Create a Positive Company Culture

The future of the workplace is virtual. More and more companies are offering remote opportunities, and some have shifted entirely to telework. Studies have shown us that telework can be incredibly beneficial for both employers and employees. It expands the talent pool, increases productivity, and even saves employers money. With all the potential benefits offered by the remote workplace, it is important to continue to maintain a healthy, positive company culture.

By |April 18th, 2020|Corporate Culture|

Finding a Path Forward

In a recent article I published, I mentioned that the role of CEO is the loneliest box in the org chart. And that was before the pandemic. COVID-19 has impacted businesses in a myriad of ways, but what I am hearing collectively from owners and executives is how busy they are as a result of this pandemic. It has upended the way they typically do business.

Bench Services during COVID-19

While some may be more buffeted than others, COVID-19 has fundamentally changed the way everyone around the world works and lives. And the emotional impact on workers is not exclusive to a few; it is everyone. These facts have precipitated the need for me to work in a different way and help companies solve new problems, problems that surfaced in hours, not months.

The Other Side

I was listening to tunes on my way into work today, a drive that was quieter and dare I say, more humane than the typical day. My mind was on the current events surrounding COVID-19 and the implications for my new business, Bench. I was thinking about the last time I launched a business, a gourmet chocolate company selling high-end products to hospitality. I launched in August of 2007. Use your imagination for how that endeavor fared.

By |March 30th, 2020|Executive Coaching, Leadership Development|

Leading with Empathy

If we listen to the infectious disease experts and medical professionals being interviewed in the news, the takeaway is that we still don’t have a clear understanding of the full impact of COVID-19. Witnessing what is happening around us leads to thinking about things in a way we may not have thought before. This worry can lead to productivity paralysis and lack of focus. And yet, to effectively steer your organization through the impact of COVID-19, you will need your entire team contributing their talent and creativity. Which leads to another question: how do we lead in this unprecedented time?

By |March 27th, 2020|Executive Coaching, Leadership Development|
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